Products & Services
ACCESSIBILITY WITH ACCESSIBLEOZ
Tailored travel
for every ability.
AccessibleOz is Australia's leading travel specialist for people with disabilities and support needs. We arrange accessible accommodation, inclusive experiences and on-the-ground support across all eight states and territories — for travellers and for travel agents booking on behalf of clients.
Destinations on this page are illustrative. We arrange equivalent services anywhere in Australia.
What does AccessibleOz offer?
A complete inbound service for travellers with disabilities. Accommodation from accessible city hotels and outback resorts to fully-equipped apartments with ceiling hoists. Experiences from tactile art and sensory gardens to adaptive surfing, accessible theatre and Auslan-signed tours. And on-the-ground support — registered nurses, trained carers, mobility-aid hire and airport transfers — for physical, sensory, cognitive and hearing needs.
Where would you like to start?
Physical
- Step-free hotels & apartments
- Pool hoists, wet rooms
- Beach & outdoor access
- Mobility-aid hire
Sensory
- Tactile art & audio tours
- Sensory gardens
- Autism-friendly museums
- Low-stimulation stays
Cognitive
- Structured, predictable stays
- Guided nature walks
- Behavioural specialists
- All-ability fishing & paddling
Personal & Medical
- Registered nurses
- Personal care workers
- Childhood-trained carers
- Multilingual chaperones
Browse what we can arrange anywhere in Australia.
Pick a category to explore, then narrow by accessibility need. Destination examples are illustrative — equivalent services are available across all eight states and territories.
We understand that accessible and comfortable accommodations are essential for a stress-free and enjoyable travel experience. We carefully select and recommend a variety of accommodations across Australia that cater to different types of disabilities — ensuring every property we partner with meets high standards of accessibility and comfort.
We specialise in curating exceptional travel experiences tailored to meet the diverse needs of travellers with disabilities and support needs. Every journey is designed to be inclusive, enjoyable and memorable — with accessibility and comfort considered at every step.
A truly inclusive travel experience requires more than just accessible accommodation and activities. Our support services cover every aspect of your journey — transport, equipment, carers, nurses and chaperones — tailored to the unique needs of each traveller.
Accessible Hotels
Rydges World Square, Sydney
Major-city hotels offering fully accessible rooms with step-free layouts and adapted bathrooms.
- Roll-in showers
- Grab bars
- Lowered facilities
Many hotels in major cities across Australia offer accessible rooms with roll-in showers, grab bars, and lowered facilities. For instance, the Rydges World Square in Sydney provides fully accessible rooms designed to accommodate guests with physical disabilities.
Adaptive Resorts
Sea World Resort & Water Park, Gold Coast
Theme-park and beachside resorts with accessible rooms plus inclusive facilities.
- Beach wheelchairs
- Accessible pools
- Family friendly
Resorts such as the Sea World Resort & Water Park on the Gold Coast offer accessible rooms and facilities, including accessible pools and beach wheelchairs — ideal for families combining theme-park days with low-effort beach access.
Hotels with Pool Hoists
W Hotel, Brisbane
Inclusive pool experience with self-operating lift or sloped entry.
- Self-operating pool lift
- Sloped entry
Some hotels are equipped with hoists to assist guests in enjoying the pool. For example, the W Hotel in Brisbane offers a self-operating lift or a sloped entry in the hotel swimming pool to ensure accessibility for all guests.
Wet Rooms
Crown Towers, Melbourne
Premium hotels with wet-room bathrooms designed for safety and ease.
- Wet-room layout
- Non-slip floors
- Grab bars
Accommodations such as the Crown Towers Melbourne feature wet rooms with roll-in showers, grab bars, and non-slip floors to provide a safe and comfortable environment for guests with physical disabilities.
Low Kitchen Cabinet Apartments
ULTIQA Air on Broadbeach, Gold Coast
Self-contained apartments with wheelchair-friendly kitchen heights.
- Lowered counters
- Wheelchair-height cabinets
- Self-catering
Apartments like ULTIQA Air on Broadbeach on the Gold Coast offer accessible kitchen designs with low cabinets and counters to accommodate guests who use wheelchairs.
Fully Equipped Apartments
Newport Apartments, Sunshine Coast
High-support apartments pre-fitted with mobility aids for significant physical disabilities.
- Ceiling & mobile hoists
- Shower commodes
- Electric beds
The Newport Apartments on the Sunshine Coast are fully equipped with mobility aids such as mobile or ceiling hoists, shower commodes, and electric beds — providing comprehensive support for guests with significant physical disabilities.
Accessible Holiday Rentals
Holiday Homes, Blue Mountains
Self-catering retreats with step-free entrances and accessible kitchens.
- Step-free entry
- Accessible kitchen
- Outdoor access
Enjoy the comforts of home with accessible holiday rentals, such as those offered by Holiday Homes in the Blue Mountains. These properties often include features like step-free entrances, accessible kitchens, and outdoor areas.
Tactile & Audio-Enhanced Stays
Park Hyatt, Sydney
Luxury hotels with tactile in-room cues, braille signage, and audio-enhanced services.
- Braille signage
- Tactile features
- Audio services
Experience the luxury of hotels like the Park Hyatt Sydney, which provides tactile room features, braille signage, and audio-enhanced services for guests with vision impairments.
Sensory-Friendly Stays
Crown Metropol, Melbourne
Calm, low-stimulation accommodations for guests with sensory sensitivities.
- Quiet rooms
- Blackout curtains
- Customised services
Book stays at sensory-friendly accommodations such as the Crown Metropol Melbourne, which offers quiet rooms, blackout curtains, and customised services to ensure a restful stay for guests with sensory sensitivities.
Safe & Structured Environments
Sea World Resort, Gold Coast
Resorts where staff are trained for cognitive disabilities, with predictable routines.
- Simplified check-in
- Clear signage
- Quiet zones
Stay at resorts like the Sea World Resort on the Gold Coast, where staff are trained to assist guests with cognitive disabilities. The resort offers simplified check-in processes, clear signage, and quiet zones.
Interactive & Supportive Hotels
Ovolo Woolloomooloo, Sydney
Boutique stays with communication guides and sensory play areas.
- Communication guides
- Staff support
- Sensory play areas
Enjoy the interactive amenities at the Ovolo Woolloomooloo in Sydney, which provides clear communication guides, staff support for special requests, and sensory play areas — making it a great fit for travellers with cognitive disabilities.
Hearing-Accessible Hotels
QT Melbourne
Hotels with visual and vibrating alerts plus captioned TV services.
- Visual alarms
- Vibrating pillow alarms
- Captioned TV
Book rooms at hotels like the QT Melbourne, which offer visual alarms, vibrating pillow alarms, and captioned television services to ensure a comfortable stay for guests with hearing impairments.
Communication Support Accommodations
Novotel Sydney Darling Harbour
Hotels with sign-language-trained staff and assistive listening devices.
- Sign-language staff
- Assistive listening
- Text telephones
Choose accommodations like the Novotel Sydney Darling Harbour, where staff are trained in basic sign language and the hotel provides assistive listening devices and text telephones.
Comprehensive Accessible Resorts
Sails in the Desert, Uluru
Iconic outback resorts combining wheelchair access, visual and hearing aids.
- Wheelchair access
- Visual & hearing aids
- Trained staff
Experience the inclusive offerings at the Sails in the Desert hotel in Uluru, which provides a wide range of accessible features, including wheelchair access, visual and hearing aids, and staff trained to assist guests with multiple disabilities.
Fully Equipped Holiday Parks
BIG4 Holiday Parks, nationwide
Family-friendly holiday parks with cabins for multiple disability types.
- Roll-in showers
- Visual alarms
- Tactile guides
Stay at BIG4 Holiday Parks across Australia, where accessible cabins feature roll-in showers, visual alarms, tactile guides, and support services to accommodate various disabilities.
Barrier-Free Beaches
Gold Coast, Queensland
Australia's most famous beaches with wheelchairs, matting, and accessible pathways.
- Beach wheelchairs
- Accessible pathways
- Inclusive facilities
In summer, enjoy the beautiful beaches of Queensland, such as the accessible beaches of the Gold Coast, equipped with beach wheelchairs, accessible pathways, and facilities.
Scenic Drives & Accessible Wildlife Parks
Great Ocean Road · Lone Pine Koala Sanctuary, Brisbane
Coastal drives and wildlife parks with wheelchair-friendly pathways and viewing areas.
- Wheelchair-friendly paths
- Accessible viewing
- Iconic scenery
Explore the stunning landscapes of the Great Ocean Road or visit accessible wildlife parks like Lone Pine Koala Sanctuary in Brisbane, where pathways and viewing areas are designed for wheelchair access.
Adaptive Sports
Byron Bay surfing · Thredbo Resort, NSW
Adaptive sport programs with specialist equipment and trained instructors.
- Adaptive surfing
- Adaptive skiing
- Trained instructors
Experience the thrill of adaptive sports designed to be inclusive and accessible for travellers with physical disabilities. Take on the waves in Byron Bay where you can have your first surf lesson, or hit the slopes in Thredbo Resort in New South Wales with adaptive skiing programs providing adaptive equipment and trained instructors for a safe and exhilarating experience on the snow.
Tactile Art Tours
National Gallery of Australia, Canberra
Touch tours and descriptive audio guides for visitors with vision impairment.
- Touch tours
- Descriptive audio
- Guided experience
Engage in tactile art tours at institutions like the National Gallery of Australia in Canberra, which offer touch tours and descriptive audio guides for visitors with vision impairments.
Sensory Gardens
Royal Botanic Gardens, Melbourne
Gardens designed for the senses — fragrant plants, textured pathways, installations.
- Fragrant plants
- Textured pathways
- Interactive installations
Visit sensory gardens such as the Royal Botanic Gardens in Melbourne, where fragrant plants, textured pathways, and interactive installations provide a rich sensory experience for visitors with vision and hearing impairments.
Autism-Friendly Museum Visits
Melbourne Museum
Low-sensory sessions with downloadable social stories so visitors arrive prepared.
- Low-sensory sessions
- Social stories
- Autism-friendly
Visit Melbourne Museum, which offers low-sensory sessions and downloadable social stories so visitors with autism arrive prepared and at ease.
Interactive Museums & Aquariums
Melbourne Museum · SEA LIFE Sydney Aquarium
Sensory-friendly, hands-on exhibits engaging for travellers with cognitive disabilities.
- Hands-on exhibits
- Sensory-friendly
- Educational
Enjoy interactive and sensory-friendly exhibits at places like the Melbourne Museum or SEA LIFE Sydney Aquarium, which provide engaging and educational experiences tailored for individuals with cognitive disabilities.
Guided Nature Walks
Daintree National Park, Queensland
Ancient rainforest walks with guides who tailor pace and cognitive needs.
- Tailored pacing
- Experienced guides
- National parks
Participate in guided nature walks in accessible national parks, such as Daintree National Park, where experienced guides offer tailored experiences to accommodate various cognitive needs.
Paddling in Brisbane
Brisbane River, Queensland
Kayaks, canoes and paddleboards designed for all-ability river adventures.
- Adaptive watercraft
- All abilities
- Specialist equipment
A thrilling water-based adventure using kayaks, canoes, paddleboards, and other watercraft on the Brisbane River — with specially designed equipment that makes the experience enjoyable for everyone.
All-Ability Fishing Trips
Fishability, Australia-wide
Inclusive, supported fishing trips with adaptive equipment.
- Adaptive equipment
- Supported trips
- Inclusive
Experience the joy of fishing with organisations like Fishability, which offers all-ability fishing trips across Australia. These trips are designed to be inclusive and engaging, providing support and adaptive equipment to ensure a safe and enjoyable fishing experience for individuals with cognitive disabilities.
Captioned & Signed Tours
Sydney Opera House
Auslan-signed or captioned tours of Australia's most iconic landmark.
- Auslan signed
- Captioned tours
- Iconic landmark
Explore iconic landmarks like the Sydney Opera House with captioned or Auslan-signed tours, ensuring that visitors with hearing impairments can fully appreciate the history and architecture.
Accessible Theatre Performances
Melbourne theatre district
Hearing loops, captioning, tactile tours and Auslan interpretation across Melbourne theatres.
- Hearing loops
- Captioning
- Auslan interpretation
Attend accessible theatre performances in cities like Melbourne, where many venues offer hearing loops, assistive hearing devices, captioning services, tactile tours, and Auslan interpretation.
Customised Multi-Need Itineraries
Built around your destinations
Layered itineraries built around travellers with multiple, intersecting needs.
- Multi-disability planning
- End-to-end
- Personalised
We create personalised itineraries that cater to travellers with multiple disabilities, ensuring a seamless and enjoyable experience. For example, a trip to the accessible beaches of Queensland combined with a visit to an interactive museum and a tactile art tour can be arranged to meet diverse needs.
Inclusive Adventure Activities
Locations Australia-wide
Bucket-list adventures — tandem skydiving, accessible sailing, adaptive surfing.
- Tandem skydiving
- Accessible sailing
- Adaptive surfing
Experience the thrill of adaptive adventure activities such as tandem skydiving, accessible sailing, or adaptive surfing — all designed to provide an inclusive and exhilarating experience.
Accessible Transport & Airport Transfers
Nationwide partner network
Ramped vehicles, hoists, and hand-control vehicles from arrival to departure.
- Wheelchair-accessible vans
- Hoist-equipped
- Hand-control hire
We provide airport transfers and transport options for all types of disabilities. Whether you need a vehicle with ramps or hoists for wheelchair access, or a hand-control vehicle for self-driving, we can accommodate your needs. Our partners offer a range of accessible vehicles depending on your location to ensure you travel comfortably and safely from arrival to departure.
Chaperone Services
Available at every destination
Trained chaperones for navigation, communication and safety throughout your journey.
- Navigation support
- Communication aid
- Door-to-door
For travellers who need extra assistance, we offer chaperone services to provide support during your journey. Our chaperones are trained to assist with navigation, communication, and ensuring your comfort and safety throughout your travels.
Essential Mobility Aid Rentals
Short-term & long-term hire
Hire what you need on arrival — beds, hoists, wheelchairs, scooters, ramps.
- Hoists & lifters
- Electric beds
- Wheelchairs & scooters
- Ramps & commodes
To make your stay as comfortable as possible, we offer a variety of equipment rentals — including electric beds, shower commodes or chairs, mobile hoists (patient lifters), toilet commodes, walkers, wheelchairs, scooters, ramps, and more. Whether you need short-term or long-term rental, we ensure you have access to the essential mobility aids you require.
Hearing Impairment Equipment
Delivered to your accommodation
Portable hearing loops and vibrating alarm clocks to keep you informed wherever you stay.
- Portable hearing loops
- Vibrating alarms
- Delivered
We provide equipment such as portable hearing loops and vibrating alarm clocks to assist travellers with hearing impairments. These devices help ensure you can fully participate in your activities and stay informed throughout your trip.
Early Childhood Trained Carers
For families travelling with young children
Carers with formal early childhood training for families with young children with disabilities.
- Childhood-trained
- Family travel
- Professional
For families travelling with young children who have disabilities, we provide carers with early childhood training to ensure your child's needs are met throughout the trip.
Registered Nurses
For travellers needing medical care
Registered nurses for medication management, medical care, and personal care services.
- Medication management
- Medical care
- Personal care
For travellers requiring medical care, our registered nurses are available to administer care, manage medication, and provide personal care services.
Personal Care Support Workers
Daily living assistance
Support with bathing, dressing, meal prep and daily routines while you travel.
- Bathing & dressing
- Meal prep
- Daily routine
Our support workers assist with daily living activities such as bathing, dressing, and meal preparation — ensuring you have the help you need to enjoy your trip fully.
Complex Behavioural Specialists
Tailored individual support
Specialists experienced in managing complex behavioural needs while travelling.
- Behaviour specialists
- Tailored care
- Experienced
We have specialists experienced in managing complex behavioural issues, providing support and care tailored to individuals with unique behavioural needs.
Multilingual Carers & Chaperones
For international travellers
Carers speaking your preferred language — valuable for international non-English-speaking travellers.
- Multiple languages
- Cultural awareness
- Personalised
To ensure effective communication and comfort, we offer multilingual carers and chaperones who can assist travellers in their preferred language. This service is especially beneficial for non-English speaking travellers who require personalised support.
Whether you require a fully accessible hotel room, a sensory-friendly environment, or specialised support services, our team is dedicated to ensuring your stay is comfortable, safe, and enjoyable.
We believe everyone deserves to explore and enjoy the beauty of Australia. Our team is committed to making travel accessible and enjoyable for all — regardless of disability.
Our goal is to make travel as seamless and stress-free as possible. Our comprehensive support services cover every aspect of your journey, so you can focus on making unforgettable memories.
Accessible travel, planned by people who do this every day.
For over two decades we have specialised in designing accessible and inclusive travel experiences for people with disabilities — booking accommodation, experiences and on-the-ground support that work the way you need them to.
Every itinerary is tailored, double-checked, and supported on the ground by our Brisbane-based team.
Common questions from travellers and agents.
What types of disabilities does AccessibleOz support?
We arrange travel for people with physical, sensory, cognitive and hearing disabilities — and for travellers with multiple, intersecting needs. Our catalogue covers everything from accessible accommodation to adaptive experiences and on-the-ground support including registered nurses and personal carers.
Where in Australia does AccessibleOz operate?
All eight Australian states and territories. Destination examples on this page are illustrative — we arrange equivalent services across the country through our partner network, with planning coordinated from our Brisbane head office.
Does AccessibleOz provide mobility equipment hire?
Yes. We arrange short- and long-term rentals of electric beds, mobile and ceiling hoists, shower commodes, wheelchairs, scooters, walkers, ramps and other essential mobility aids — delivered to your accommodation.
Can AccessibleOz arrange airport transfers for wheelchair users?
Yes. Our partner network includes wheelchair-accessible vans with ramps and hoists, as well as hand-control hire for travellers who prefer to self-drive. Transfers and onward transport are arranged for every destination in your itinerary.
Are there sensory-friendly and autism-friendly options?
Yes. We can book sensory-friendly accommodation with quiet rooms, blackout curtains and customised services, and arrange experiences such as autism-friendly museum sessions with social stories, tactile art tours and sensory gardens.
Does AccessibleOz provide carers and registered nurses?
Yes. We provide registered nurses for medication management and personal care, support workers for daily living, early-childhood-trained carers for families, behavioural specialists, and multilingual carers and chaperones for non-English-speaking travellers.
Can I book a tour if my client has multiple disabilities?
Absolutely. We create customised, layered itineraries for travellers with multiple intersecting needs — combining accommodation, transport, support staff and experiences chosen to work together for the whole journey.
Ready to plan your accessible Australian adventure?
Tell us where you'd like to go and the support you need. We come back within 48 hours with a tailored price estimate.