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ACCESSIBILITY WITH ACCESSIBLEOZ

Tailored travel
for every ability.

AccessibleOz is Australia's leading travel specialist for people with disabilities and support needs. We arrange accessible accommodation, inclusive experiences and on-the-ground support across all eight states and territories — for travellers and for travel agents booking on behalf of clients.

Destinations on this page are illustrative. We arrange equivalent services anywhere in Australia.
Accessible boardwalk through Daintree Rainforest, Tropical North Queensland
Daintree Rainforest, QLD

What does AccessibleOz offer?

A complete inbound service for travellers with disabilities. Accommodation from accessible city hotels and outback resorts to fully-equipped apartments with ceiling hoists. Experiences from tactile art and sensory gardens to adaptive surfing, accessible theatre and Auslan-signed tours. And on-the-ground support — registered nurses, trained carers, mobility-aid hire and airport transfers — for physical, sensory, cognitive and hearing needs.

FOUR AREAS OF NEED

Where would you like to start?

THE FULL CATALOGUE

Browse what we can arrange anywhere in Australia.

Pick a category to explore, then narrow by accessibility need. Destination examples are illustrative — equivalent services are available across all eight states and territories.

Filter by need

We understand that accessible and comfortable accommodations are essential for a stress-free and enjoyable travel experience. We carefully select and recommend a variety of accommodations across Australia that cater to different types of disabilities — ensuring every property we partner with meets high standards of accessibility and comfort.

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Physical

Accessible Hotels

Rydges World Square, Sydney

Major-city hotels offering fully accessible rooms with step-free layouts and adapted bathrooms.

  • Roll-in showers
  • Grab bars
  • Lowered facilities

Many hotels in major cities across Australia offer accessible rooms with roll-in showers, grab bars, and lowered facilities. For instance, the Rydges World Square in Sydney provides fully accessible rooms designed to accommodate guests with physical disabilities.

Physical

Adaptive Resorts

Sea World Resort & Water Park, Gold Coast

Theme-park and beachside resorts with accessible rooms plus inclusive facilities.

  • Beach wheelchairs
  • Accessible pools
  • Family friendly

Resorts such as the Sea World Resort & Water Park on the Gold Coast offer accessible rooms and facilities, including accessible pools and beach wheelchairs — ideal for families combining theme-park days with low-effort beach access.

Physical

Hotels with Pool Hoists

W Hotel, Brisbane

Inclusive pool experience with self-operating lift or sloped entry.

  • Self-operating pool lift
  • Sloped entry

Some hotels are equipped with hoists to assist guests in enjoying the pool. For example, the W Hotel in Brisbane offers a self-operating lift or a sloped entry in the hotel swimming pool to ensure accessibility for all guests.

Physical

Wet Rooms

Crown Towers, Melbourne

Premium hotels with wet-room bathrooms designed for safety and ease.

  • Wet-room layout
  • Non-slip floors
  • Grab bars

Accommodations such as the Crown Towers Melbourne feature wet rooms with roll-in showers, grab bars, and non-slip floors to provide a safe and comfortable environment for guests with physical disabilities.

Physical

Low Kitchen Cabinet Apartments

ULTIQA Air on Broadbeach, Gold Coast

Self-contained apartments with wheelchair-friendly kitchen heights.

  • Lowered counters
  • Wheelchair-height cabinets
  • Self-catering

Apartments like ULTIQA Air on Broadbeach on the Gold Coast offer accessible kitchen designs with low cabinets and counters to accommodate guests who use wheelchairs.

Physical

Fully Equipped Apartments

Newport Apartments, Sunshine Coast

High-support apartments pre-fitted with mobility aids for significant physical disabilities.

  • Ceiling & mobile hoists
  • Shower commodes
  • Electric beds

The Newport Apartments on the Sunshine Coast are fully equipped with mobility aids such as mobile or ceiling hoists, shower commodes, and electric beds — providing comprehensive support for guests with significant physical disabilities.

Physical

Accessible Holiday Rentals

Holiday Homes, Blue Mountains

Self-catering retreats with step-free entrances and accessible kitchens.

  • Step-free entry
  • Accessible kitchen
  • Outdoor access

Enjoy the comforts of home with accessible holiday rentals, such as those offered by Holiday Homes in the Blue Mountains. These properties often include features like step-free entrances, accessible kitchens, and outdoor areas.

Sensory

Tactile & Audio-Enhanced Stays

Park Hyatt, Sydney

Luxury hotels with tactile in-room cues, braille signage, and audio-enhanced services.

  • Braille signage
  • Tactile features
  • Audio services

Experience the luxury of hotels like the Park Hyatt Sydney, which provides tactile room features, braille signage, and audio-enhanced services for guests with vision impairments.

Sensory

Sensory-Friendly Stays

Crown Metropol, Melbourne

Calm, low-stimulation accommodations for guests with sensory sensitivities.

  • Quiet rooms
  • Blackout curtains
  • Customised services

Book stays at sensory-friendly accommodations such as the Crown Metropol Melbourne, which offers quiet rooms, blackout curtains, and customised services to ensure a restful stay for guests with sensory sensitivities.

Cognitive

Safe & Structured Environments

Sea World Resort, Gold Coast

Resorts where staff are trained for cognitive disabilities, with predictable routines.

  • Simplified check-in
  • Clear signage
  • Quiet zones

Stay at resorts like the Sea World Resort on the Gold Coast, where staff are trained to assist guests with cognitive disabilities. The resort offers simplified check-in processes, clear signage, and quiet zones.

Cognitive

Interactive & Supportive Hotels

Ovolo Woolloomooloo, Sydney

Boutique stays with communication guides and sensory play areas.

  • Communication guides
  • Staff support
  • Sensory play areas

Enjoy the interactive amenities at the Ovolo Woolloomooloo in Sydney, which provides clear communication guides, staff support for special requests, and sensory play areas — making it a great fit for travellers with cognitive disabilities.

Hearing

Hearing-Accessible Hotels

QT Melbourne

Hotels with visual and vibrating alerts plus captioned TV services.

  • Visual alarms
  • Vibrating pillow alarms
  • Captioned TV

Book rooms at hotels like the QT Melbourne, which offer visual alarms, vibrating pillow alarms, and captioned television services to ensure a comfortable stay for guests with hearing impairments.

Hearing

Communication Support Accommodations

Novotel Sydney Darling Harbour

Hotels with sign-language-trained staff and assistive listening devices.

  • Sign-language staff
  • Assistive listening
  • Text telephones

Choose accommodations like the Novotel Sydney Darling Harbour, where staff are trained in basic sign language and the hotel provides assistive listening devices and text telephones.

Multiple

Comprehensive Accessible Resorts

Sails in the Desert, Uluru

Iconic outback resorts combining wheelchair access, visual and hearing aids.

  • Wheelchair access
  • Visual & hearing aids
  • Trained staff

Experience the inclusive offerings at the Sails in the Desert hotel in Uluru, which provides a wide range of accessible features, including wheelchair access, visual and hearing aids, and staff trained to assist guests with multiple disabilities.

Multiple

Fully Equipped Holiday Parks

BIG4 Holiday Parks, nationwide

Family-friendly holiday parks with cabins for multiple disability types.

  • Roll-in showers
  • Visual alarms
  • Tactile guides

Stay at BIG4 Holiday Parks across Australia, where accessible cabins feature roll-in showers, visual alarms, tactile guides, and support services to accommodate various disabilities.

Physical

Barrier-Free Beaches

Gold Coast, Queensland

Australia's most famous beaches with wheelchairs, matting, and accessible pathways.

  • Beach wheelchairs
  • Accessible pathways
  • Inclusive facilities

In summer, enjoy the beautiful beaches of Queensland, such as the accessible beaches of the Gold Coast, equipped with beach wheelchairs, accessible pathways, and facilities.

Physical

Scenic Drives & Accessible Wildlife Parks

Great Ocean Road · Lone Pine Koala Sanctuary, Brisbane

Coastal drives and wildlife parks with wheelchair-friendly pathways and viewing areas.

  • Wheelchair-friendly paths
  • Accessible viewing
  • Iconic scenery

Explore the stunning landscapes of the Great Ocean Road or visit accessible wildlife parks like Lone Pine Koala Sanctuary in Brisbane, where pathways and viewing areas are designed for wheelchair access.

Physical

Adaptive Sports

Byron Bay surfing · Thredbo Resort, NSW

Adaptive sport programs with specialist equipment and trained instructors.

  • Adaptive surfing
  • Adaptive skiing
  • Trained instructors

Experience the thrill of adaptive sports designed to be inclusive and accessible for travellers with physical disabilities. Take on the waves in Byron Bay where you can have your first surf lesson, or hit the slopes in Thredbo Resort in New South Wales with adaptive skiing programs providing adaptive equipment and trained instructors for a safe and exhilarating experience on the snow.

Sensory

Tactile Art Tours

National Gallery of Australia, Canberra

Touch tours and descriptive audio guides for visitors with vision impairment.

  • Touch tours
  • Descriptive audio
  • Guided experience

Engage in tactile art tours at institutions like the National Gallery of Australia in Canberra, which offer touch tours and descriptive audio guides for visitors with vision impairments.

Sensory

Sensory Gardens

Royal Botanic Gardens, Melbourne

Gardens designed for the senses — fragrant plants, textured pathways, installations.

  • Fragrant plants
  • Textured pathways
  • Interactive installations

Visit sensory gardens such as the Royal Botanic Gardens in Melbourne, where fragrant plants, textured pathways, and interactive installations provide a rich sensory experience for visitors with vision and hearing impairments.

Sensory

Autism-Friendly Museum Visits

Melbourne Museum

Low-sensory sessions with downloadable social stories so visitors arrive prepared.

  • Low-sensory sessions
  • Social stories
  • Autism-friendly

Visit Melbourne Museum, which offers low-sensory sessions and downloadable social stories so visitors with autism arrive prepared and at ease.

Cognitive

Interactive Museums & Aquariums

Melbourne Museum · SEA LIFE Sydney Aquarium

Sensory-friendly, hands-on exhibits engaging for travellers with cognitive disabilities.

  • Hands-on exhibits
  • Sensory-friendly
  • Educational

Enjoy interactive and sensory-friendly exhibits at places like the Melbourne Museum or SEA LIFE Sydney Aquarium, which provide engaging and educational experiences tailored for individuals with cognitive disabilities.

Cognitive

Guided Nature Walks

Daintree National Park, Queensland

Ancient rainforest walks with guides who tailor pace and cognitive needs.

  • Tailored pacing
  • Experienced guides
  • National parks

Participate in guided nature walks in accessible national parks, such as Daintree National Park, where experienced guides offer tailored experiences to accommodate various cognitive needs.

Cognitive

Paddling in Brisbane

Brisbane River, Queensland

Kayaks, canoes and paddleboards designed for all-ability river adventures.

  • Adaptive watercraft
  • All abilities
  • Specialist equipment

A thrilling water-based adventure using kayaks, canoes, paddleboards, and other watercraft on the Brisbane River — with specially designed equipment that makes the experience enjoyable for everyone.

Cognitive

All-Ability Fishing Trips

Fishability, Australia-wide

Inclusive, supported fishing trips with adaptive equipment.

  • Adaptive equipment
  • Supported trips
  • Inclusive

Experience the joy of fishing with organisations like Fishability, which offers all-ability fishing trips across Australia. These trips are designed to be inclusive and engaging, providing support and adaptive equipment to ensure a safe and enjoyable fishing experience for individuals with cognitive disabilities.

Hearing

Captioned & Signed Tours

Sydney Opera House

Auslan-signed or captioned tours of Australia's most iconic landmark.

  • Auslan signed
  • Captioned tours
  • Iconic landmark

Explore iconic landmarks like the Sydney Opera House with captioned or Auslan-signed tours, ensuring that visitors with hearing impairments can fully appreciate the history and architecture.

Hearing

Accessible Theatre Performances

Melbourne theatre district

Hearing loops, captioning, tactile tours and Auslan interpretation across Melbourne theatres.

  • Hearing loops
  • Captioning
  • Auslan interpretation

Attend accessible theatre performances in cities like Melbourne, where many venues offer hearing loops, assistive hearing devices, captioning services, tactile tours, and Auslan interpretation.

Multiple

Customised Multi-Need Itineraries

Built around your destinations

Layered itineraries built around travellers with multiple, intersecting needs.

  • Multi-disability planning
  • End-to-end
  • Personalised

We create personalised itineraries that cater to travellers with multiple disabilities, ensuring a seamless and enjoyable experience. For example, a trip to the accessible beaches of Queensland combined with a visit to an interactive museum and a tactile art tour can be arranged to meet diverse needs.

Multiple

Inclusive Adventure Activities

Locations Australia-wide

Bucket-list adventures — tandem skydiving, accessible sailing, adaptive surfing.

  • Tandem skydiving
  • Accessible sailing
  • Adaptive surfing

Experience the thrill of adaptive adventure activities such as tandem skydiving, accessible sailing, or adaptive surfing — all designed to provide an inclusive and exhilarating experience.

All needs

Accessible Transport & Airport Transfers

Nationwide partner network

Ramped vehicles, hoists, and hand-control vehicles from arrival to departure.

  • Wheelchair-accessible vans
  • Hoist-equipped
  • Hand-control hire

We provide airport transfers and transport options for all types of disabilities. Whether you need a vehicle with ramps or hoists for wheelchair access, or a hand-control vehicle for self-driving, we can accommodate your needs. Our partners offer a range of accessible vehicles depending on your location to ensure you travel comfortably and safely from arrival to departure.

All needs

Chaperone Services

Available at every destination

Trained chaperones for navigation, communication and safety throughout your journey.

  • Navigation support
  • Communication aid
  • Door-to-door

For travellers who need extra assistance, we offer chaperone services to provide support during your journey. Our chaperones are trained to assist with navigation, communication, and ensuring your comfort and safety throughout your travels.

Physical

Essential Mobility Aid Rentals

Short-term & long-term hire

Hire what you need on arrival — beds, hoists, wheelchairs, scooters, ramps.

  • Hoists & lifters
  • Electric beds
  • Wheelchairs & scooters
  • Ramps & commodes

To make your stay as comfortable as possible, we offer a variety of equipment rentals — including electric beds, shower commodes or chairs, mobile hoists (patient lifters), toilet commodes, walkers, wheelchairs, scooters, ramps, and more. Whether you need short-term or long-term rental, we ensure you have access to the essential mobility aids you require.

Hearing

Hearing Impairment Equipment

Delivered to your accommodation

Portable hearing loops and vibrating alarm clocks to keep you informed wherever you stay.

  • Portable hearing loops
  • Vibrating alarms
  • Delivered

We provide equipment such as portable hearing loops and vibrating alarm clocks to assist travellers with hearing impairments. These devices help ensure you can fully participate in your activities and stay informed throughout your trip.

Cognitive

Early Childhood Trained Carers

For families travelling with young children

Carers with formal early childhood training for families with young children with disabilities.

  • Childhood-trained
  • Family travel
  • Professional

For families travelling with young children who have disabilities, we provide carers with early childhood training to ensure your child's needs are met throughout the trip.

Multiple

Registered Nurses

For travellers needing medical care

Registered nurses for medication management, medical care, and personal care services.

  • Medication management
  • Medical care
  • Personal care

For travellers requiring medical care, our registered nurses are available to administer care, manage medication, and provide personal care services.

Physical

Personal Care Support Workers

Daily living assistance

Support with bathing, dressing, meal prep and daily routines while you travel.

  • Bathing & dressing
  • Meal prep
  • Daily routine

Our support workers assist with daily living activities such as bathing, dressing, and meal preparation — ensuring you have the help you need to enjoy your trip fully.

Cognitive

Complex Behavioural Specialists

Tailored individual support

Specialists experienced in managing complex behavioural needs while travelling.

  • Behaviour specialists
  • Tailored care
  • Experienced

We have specialists experienced in managing complex behavioural issues, providing support and care tailored to individuals with unique behavioural needs.

All needs

Multilingual Carers & Chaperones

For international travellers

Carers speaking your preferred language — valuable for international non-English-speaking travellers.

  • Multiple languages
  • Cultural awareness
  • Personalised

To ensure effective communication and comfort, we offer multilingual carers and chaperones who can assist travellers in their preferred language. This service is especially beneficial for non-English speaking travellers who require personalised support.

Whether you require a fully accessible hotel room, a sensory-friendly environment, or specialised support services, our team is dedicated to ensuring your stay is comfortable, safe, and enjoyable.

OUR COMMITMENT

Accessible travel, planned by people who do this every day.

For over two decades we have specialised in designing accessible and inclusive travel experiences for people with disabilities — booking accommodation, experiences and on-the-ground support that work the way you need them to.

Every itinerary is tailored, double-checked, and supported on the ground by our Brisbane-based team.

20+
Years designing accessible and inclusive travel experiences
All
Australian states & territories
48h
Price estimate turnaround
FREQUENTLY ASKED

Common questions from travellers and agents.

What types of disabilities does AccessibleOz support?

We arrange travel for people with physical, sensory, cognitive and hearing disabilities — and for travellers with multiple, intersecting needs. Our catalogue covers everything from accessible accommodation to adaptive experiences and on-the-ground support including registered nurses and personal carers.

Where in Australia does AccessibleOz operate?

All eight Australian states and territories. Destination examples on this page are illustrative — we arrange equivalent services across the country through our partner network, with planning coordinated from our Brisbane head office.

Does AccessibleOz provide mobility equipment hire?

Yes. We arrange short- and long-term rentals of electric beds, mobile and ceiling hoists, shower commodes, wheelchairs, scooters, walkers, ramps and other essential mobility aids — delivered to your accommodation.

Can AccessibleOz arrange airport transfers for wheelchair users?

Yes. Our partner network includes wheelchair-accessible vans with ramps and hoists, as well as hand-control hire for travellers who prefer to self-drive. Transfers and onward transport are arranged for every destination in your itinerary.

Are there sensory-friendly and autism-friendly options?

Yes. We can book sensory-friendly accommodation with quiet rooms, blackout curtains and customised services, and arrange experiences such as autism-friendly museum sessions with social stories, tactile art tours and sensory gardens.

Does AccessibleOz provide carers and registered nurses?

Yes. We provide registered nurses for medication management and personal care, support workers for daily living, early-childhood-trained carers for families, behavioural specialists, and multilingual carers and chaperones for non-English-speaking travellers.

Can I book a tour if my client has multiple disabilities?

Absolutely. We create customised, layered itineraries for travellers with multiple intersecting needs — combining accommodation, transport, support staff and experiences chosen to work together for the whole journey.

Ready to plan your accessible Australian adventure?

Tell us where you'd like to go and the support you need. We come back within 48 hours with a tailored price estimate.