Frequently Asked Questions

Who are AccessibleOz?

AccessibleOz is an IATA- and ATIA-registered inbound tour operator specialising in creating accessible and personalised travel experiences throughout Australia. AccessibleOz works with people with disabilities, their families, and support teams to ensure seamless, inclusive travel that meets individual needs.

At AccessibleOz, the team tailors every aspect of the customer’s travel experience around their personal preferences and requirements. The team consults with travellers and, where relevant, their support network to learn about their dream destinations, interests, and accessibility needs. Then, AccessibleOz designs a personalised itinerary, handles all bookings, and coordinates services to ensure the travel is stress-free, comfortable, and inclusive.

AccessibleOz can take care of all aspects of the customer’s trip within Australia—including flights, accommodation, ground transport, restaurant reservations, tours, and attractions. The team also arranges necessary accessibility services, such as wheelchair transportation, equipment hire, and access-friendly accommodations.

AccessibleOz works closely with the traveller and trusted suppliers to create a detailed travel plan that matches their individual needs. From ensuring hotels meet your accessibility requirements to confirming transport and tour arrangements, every detail is double-checked for our customers’ comfort and safety.

No, AccessibleOz will manage all payments to suppliers on the traveller’s behalf. Customers may simply pay AccessibleOz directly, and the team will handle the rest.

Whether travellers are planning a beach escape, a city adventure, a cultural exploration, or a relaxing nature retreat, AccessibleOz creates accessible itineraries tailored to their needs. The team also caters to group travel, special interest tours, and experiences for families and friends.
See our Destination Hub to decide where to go. 

Absolutely. AccessibleOz organises travel for individuals, families, and groups, including support workers or carers if needed. AccessibleOz can also coordinate accessible group holidays and tours.

Yes. Travellers are welcome to be accompanied by their own support team. Alternatively, AccessibleOz can help connect them with trusted local providers.

If any changes or issues arise before or during the trip, AccessibleOz is the first point of contact. Simply call +61 7 3709 1070 or email info@accessibleoz.com.au for prompt assistance.

Yes. AccessibleOz is fully accredited, with memberships in the Australian Travel Industry Association (ATIA) and IATA. Customers can trust AccessibleOz to manage their travel with professionalism and care.

Yes, AccessibleOz can arrange accessible travel for all age groups, including children with disabilities. Children must be accompanied by a family member, carer, or trusted adult.

AccessibleOz is an IATA- and ATIA-registered inbound tour operator specialising in creating accessible and personalised travel experiences throughout Australia. AccessibleOz works with people with disabilities, their families, and support teams to ensure seamless, inclusive travel that meets individual needs.

At AccessibleOz, the team tailors every aspect of the customer’s travel experience around their personal preferences and requirements. The team consults with travellers and, where relevant, their support network to learn about their dream destinations, interests, and accessibility needs. Then, AccessibleOz designs a personalised itinerary, handles all bookings, and coordinates services to ensure the travel is stress-free, comfortable, and inclusive.

AccessibleOz can take care of all aspects of the customer’s trip within Australia—including flights, accommodation, ground transport, restaurant reservations, tours, and attractions. The team also arranges necessary accessibility services, such as wheelchair transportation, equipment hire, and access-friendly accommodations.

AccessibleOz works closely with the traveller and trusted suppliers to create a detailed travel plan that matches their individual needs. From ensuring hotels meet your accessibility requirements to confirming transport and tour arrangements, every detail is double-checked for our customers’ comfort and safety.

No, AccessibleOz will manage all payments to suppliers on the traveller’s behalf. Customers may simply pay AccessibleOz directly, and the team will handle the rest.

Whether travellers are planning a beach escape, a city adventure, a cultural exploration, or a relaxing nature retreat, AccessibleOz creates accessible itineraries tailored to their needs. The team also caters to group travel, special interest tours, and experiences for families and friends.
See our Destination Hub to decide where to go. 

Absolutely. AccessibleOz organises travel for individuals, families, and groups, including support workers or carers if needed. AccessibleOz can also coordinate accessible group holidays and tours.

Yes. Travellers are welcome to be accompanied by their own support team. Alternatively, AccessibleOz can help connect them with trusted local providers.

If any changes or issues arise before or during the trip, AccessibleOz is the first point of contact. Simply call +61 7 3709 1070 or email info@accessibleoz.com.au for prompt assistance.

Yes. AccessibleOz is fully accredited, with memberships in the Australian Travel Industry Association (ATIA) and IATA. Customers can trust AccessibleOz to manage their travel with professionalism and care.

Yes, AccessibleOz can arrange accessible travel for all age groups, including children with disabilities. Children must be accompanied by a family member, carer, or trusted adult.

Unlock a World of Possibilities: Partner with AccessibleOz Today

Your Australian adventure begins here!

Complete the form, and our team will contact you within 24 hours to plan your trip.

We’ll also send you our brochure for some pre-travel inspiration!

"*" indicates required fields